Email attachment settings

Team administrators can control which files Subnoto attaches to completion emails sent when every signer has finished. These settings apply to the whole team.

Where to configure

1. Open team settings

   • Sign in as a team admin
   • Go to Team settings

2. Use the Completion emails section

   • Include proof document - on by default
   • Include signed documents - off by default

Include proof document

When enabled, Subnoto attaches the signed audit proof PDF to each completion email. The proof summarizes the signature process and is also available in Subnoto after completion.

When disabled, completion emails still include the secure link to view the envelope, but no proof PDF is attached.

Include signed documents

When enabled, Subnoto also attaches:

• Final signed PDFs for each signable document in the envelope
• Reference attachments added to the envelope (non-signable supporting files)

Document content may leave Subnoto

Email providers that send and receive these messages can access attachment contents. Use this option only if you accept that risk.

When disabled, recipients must open the secure Subnoto link to download signed documents.

Size and attachment limits

Subnoto sends completion emails through Scaleway Transactional Email (SMTP). The provider limits each message to:

• 50 MB total - email body plus all attachments
• 10 attachments per email

If an envelope would exceed either limit, Subnoto still sends the completion email with the secure link and attaches as many files as fit, in this priority order:

1. Audit proof PDF
2. Signed signable documents
3. Reference attachments

Files that do not fit are omitted from that email. They remain available in Subnoto.

What does not change

• Proof documents are always generated and stored when an envelope completes
• Signed documents remain available for download in Subnoto regardless of these settings
• Invitation, reminder, and other non-completion emails are not affected