Creating Your Account

Getting started with Subnoto is quick and easy. All you need is an email address to create your account and start sending documents for signature.

What You’ll Need

• A valid email address
• Access to your email inbox (to receive verification codes)
• (Recommended) A device with passkey support (for enhanced security)

1. Navigate to the Login Page

   Go to app.subnoto.com and you’ll see the login screen.

   

2. Enter Your Email Address

   Enter your email address in the provided field and click the “Continue with Email” button.

   Tip

   New vs Existing Users Subnoto automatically detects if you’re a new user or returning to sign in. The same email login process works for both scenarios.

3. Choose Your Authentication Method

   Subnoto offers several authentication methods:

   Pro Connect

   If your organization uses Pro Connect, check the eligibility rules before signing in: Pro Connect login eligibility.

   Apple Login

   If you prefer Apple sign-in, review the quick guide: Apple login.

   Google Login

   If you prefer Google sign-in, review the quick guide: Google login.

   Passkey Authentication (Recommended)

   If you’ve previously registered a passkey, your browser will prompt you to authenticate using:

   • Face ID / Touch ID (on Mac/iPhone)
   • Windows Hello (on Windows)
   • Fingerprint or device PIN (on Android)

   Simply follow your device’s prompt to authenticate. For setup steps and details, see Passkey login.

   Email Verification Code

   If you don’t have a passkey registered (or if passkey authentication fails), you’ll receive a 6-character verification code via email.

   • Check your email inbox for a message from Subnoto
   • Copy the 6-character hexadecimal code (contains numbers 0-9 and letters A-F)
   • Enter the code in the verification field
   • The code will auto-submit when all 6 characters are entered

   

   Note

   Code Format The verification code is hexadecimal, meaning it only contains: 0-9 and A-F (e.g., 3A2F1B)

   

4. Create Your Team Profile (New Users Only)

   If this is your first time using Subnoto, you’ll need to set up your profile and team:

   Required Information:

   • First Name (required) - Your given name, used in email notifications to recipients
   • Last Name (required) - Your family name, used in email notifications to recipients
   • Team Name (optional) - The name of your organization or team. If left blank, defaults to your full name (e.g., “John Smith”). Must be at least 3 characters if provided. This name appears as the sender when you send documents.

   Tip

   Team Name Usage Your team name is used as the default sender name in signature request emails. Choose a name that recipients will recognize, such as your company name or department.

   Alternative: Join an Existing Team

   If someone has invited you to join their team:

   • Click “Join Existing Team” instead of filling out the form
   • Enter the team invitation details
   • You’ll be added to their workspace

5. Access Your Dashboard

   After completing setup, you’ll be redirected to your dashboard where you can:

   • Upload and send documents for signature
   • Manage your envelopes
   • Add and organize contacts
   • Configure team settings

Next Steps

Now that your account is set up, you’re ready to:

1. Send your first document for signature
2. Add team members to your workspace
3. Import contacts for quick recipient selection
4. Explore template creation for frequently used documents

Troubleshooting

Security & Privacy

• Your account uses end-to-end encryption for all documents
• Passkeys are stored securely on your device, never on our servers
• All authentication attempts are logged for your security
• You can review active sessions in your account settings

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Need Help? Contact us or visit subnoto.com for more information.