Creating Your Account

Getting started with Subnoto is quick and easy. All you need is an email address to create your account and start sending documents for signature.

What You’ll Need

• A valid email address
• Access to your email inbox (to receive verification codes)
• (Recommended) A device with passkey support (for enhanced security)

Step 1: Navigate to the Login Page

1. Go to app.subnoto.com
2. You’ll see the login screen

Step 2: Enter Your Email Address

1. Enter your email address in the provided field
2. Click the “Continue with Email” button

Tip

New vs Existing Users Subnoto automatically detects if you’re a new user or returning to sign in. The same email login process works for both scenarios.

Step 3: Choose Your Authentication Method

Subnoto offers two authentication methods:

Passkey Authentication (Recommended)

If you’ve previously registered a passkey, your browser will prompt you to authenticate using:

• Face ID / Touch ID (on Mac/iPhone)
• Windows Hello (on Windows)
• Fingerprint or device PIN (on Android)

Simply follow your device’s prompt to authenticate.

Email Verification Code

If you don’t have a passkey registered (or if passkey authentication fails), you’ll receive a 6-character verification code via email.

1. Check your email inbox for a message from Subnoto
2. Copy the 6-character hexadecimal code (contains numbers 0-9 and letters A-F)
3. Enter the code in the verification field
4. The code will auto-submit when all 6 characters are entered

Note

Code Format The verification code is hexadecimal, meaning it only contains: 0-9 and A-F (e.g., 3A2F1B)

Step 4: Create Your Team Profile (New Users Only)

If this is your first time using Subnoto, you’ll need to set up your profile and team:

Required Information

1. First Name (required)

   • Your given name
   • Used in email notifications to recipients

2. Last Name (required)

   • Your family name
   • Used in email notifications to recipients

3. Team Name (optional)

   • The name of your organization or team
   • If left blank, defaults to your full name (e.g., “John Smith”)
   • Must be at least 3 characters if provided
   • This name appears as the sender when you send documents

Tip

Team Name Usage Your team name is used as the default sender name in signature request emails. Choose a name that recipients will recognize, such as your company name or department.

Alternative: Join an Existing Team

If someone has invited you to join their team:

1. Click “Join Existing Team” instead of filling out the form
2. Enter the team invitation details
3. You’ll be added to their workspace

Step 5: Set Up Passkey Authentication (Recommended)

After creating your profile, you’ll be prompted to set up a passkey for future logins.

Why Use Passkeys?

• No passwords to remember: Authenticate using your device’s built-in security
• More secure: Passkeys use cryptographic keys that can’t be phished
• Faster login: One tap or glance instead of typing passwords and codes
• Works across devices: Register passkeys on multiple devices

Setting Up Your Passkey

1. Click “Set Up Passkey” when prompted
2. Follow your device’s authentication prompt:
   • On Mac/iPhone: Use Touch ID or Face ID
   • On Windows: Use Windows Hello
   • On Android: Use fingerprint or device PIN
3. Your passkey is now registered

Note

Skip for Now You can skip passkey setup and use email verification codes for login. You can always set up a passkey later in your profile settings under Settings > Sessions.

Step 6: Access Your Dashboard

After completing setup, you’ll be redirected to your dashboard where you can:

• Upload and send documents for signature
• Manage your envelopes
• Add and organize contacts
• Configure team settings

Next Steps

Now that your account is set up, you’re ready to:

1. Send your first document for signature
2. Add team members to your workspace
3. Import contacts for quick recipient selection
4. Explore template creation for frequently used documents

Troubleshooting

I didn’t receive the verification code

• Check your spam/junk folder
• Wait a few minutes - emails can sometimes be delayed
• Click “Continue with Email” again to request a new code

The verification code doesn’t work

• Make sure you’re entering all 6 characters correctly
• Codes are case-sensitive (though usually displayed in uppercase)
• Request a new code if the old one has expired

I can’t set up a passkey

• Ensure your device supports passkeys (most modern devices do)
• Check that your browser is up to date
• You can skip this step and use email authentication instead

I want to change my team name

You can update your team name later in Settings > Profile after logging in.

Security & Privacy

• Your account uses end-to-end encryption for all documents
• Passkeys are stored securely on your device, never on our servers
• All authentication attempts are logged for your security
• You can review active sessions in your account settings

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Need Help? Contact our support team through the application or visit subnoto.com for more information.